Our creativity. Your business.
If you think your current office automation partner delivers, it’s time to think again. With TouchTec Solutions, you’re not just raising the bar, you’re changing the game.
TouchTec is a different kind of technology company, one with with a fresh way of looking at things but a traditional way of doing them. Everyone here is dedicated to a shared goal: to give our customers great systems, backed by the fastest, most comprehensive support there is. Excellence. We won’t settle for anything less.
So whether you’re looking to upgrade one machine or network a hundred, we want TouchTec to be the automatic choice. Not just first time, every time.
Plenty of things make us different, but perhaps the biggest is this: right from the outset, our ambition’s not to win your business, it’s to keep it. So before we make you a proposal, we make you a promise. To be open, honest and truthful with you, always. And to only recommend things we really think you need.
Dynamic and responsive, TouchTec can deliver the nationwide service and support your business needs. We guarantee it.
TouchTec Solutions uses a team of experienced and dedicated support professionals to deliver outstanding levels of service. Whether your business is single-site or multi-site, we can tailor our support to give you complete peace of mind. And with training in your own offices, rather than ours, we’ll have your users copying, print and scanning in record time.
Got a problem? We can help.
The TouchTec Difference™ means our clients get…
Telephone response within 15 minutes.
Onsite response within 2 hours.
In years gone by, IT managers and print buyers would often buy the print devices they needed on an ad hoc basis: more often than not, the inevitable outcome is a fragmented print fleet and higher-than-forecast total cost of print.
We are partnered with the leading print management software vendors, ensuring that TouchTec can deliver innovative print management solutions to enhance your print environment. Our solutions seamlessly integrate into your network to provide secure printing.
SERVICING & MONITORING
TouchTec offer remote monitoring of all devices that are under a service contract with us. This proactive approach helps us anticipate issues before they happen, and respond faster. If we work smarter, your machines can keep on working harder. And it’s all part of our service guarantee.
Putting machinery in is where our service
starts, not where it ends.
What are they saying:
“TouchTec were called in as part of our legacy Managed Print Solution review. Our requirements were complex, with devices spread over seven offices in four nations, where we required centrally managed secure print release, driven via our door access fobs from Active Directory. Not only did TouchTec design and deliver this solution, they saved us over 40% on our quarterly service charges.”
“Absolutely delighted with the service TouchTec have given us: we can’t afford any downtime on our office systems, so it’s reassuring to see that every machine is serviced thoroughly, and any problems are resolved first time, with an engineer often onsite inside an hour. On top of that, we’ve received excellent customer service from genuinely friendly people, across every department from engineers to accounts. We really can’t recommend TouchTec highly enough.”
“TouchTec installed and configured the equipment and carried out end-user training; we actually found that all of our users embraced the change positively and found the solution very easy to use. From a purely business perspective, we have seen a very significant reduction in printing and printing costs. We have also found that, in the rare event that TouchTec support is required, they are extremely prompt, professional and polite.”