Welcome to the Touchtec support portal. The engineer assisting you will ask you to enter a
6 digit code above to gain access to your machine.
This enables us to troubleshoot and resolve issues more effectively.
Customer Stories
What the people who know us best are saying:
We take great pride in offering a superior service, but you don’t just have to take our word for it. The best recommendations always come from the people with first-hand experience of what we’re like to work with – our clients.
They are the best advocates for what we do, and how we do it, because they’ve discovered first-hand how effective our approach really is, and the savings we’ve delivered for their businesses.
“TouchTec were called in as part of our legacy Managed Print Solution review. Our requirements were complex, with devices spread over seven offices in four nations, where we required centrally managed secure print release, driven via our door access fobs from Active Directory. Not only did TouchTec design and deliver this solution, they saved us over 40% on our quarterly service charges.”
“Absolutely delighted with the service TouchTec have given us: we can’t afford any downtime on our office systems, so it’s reassuring to see that every machine is serviced thoroughly, and any problems are resolved first time, with an engineer often onsite inside an hour. On top of that, we’ve received excellent customer service from genuinely friendly people, across every department from engineers to accounts. We really can’t recommend TouchTec highly enough.”
“TouchTec installed and configured the equipment and carried out end-user training; we actually found that all of our users embraced the change positively and found the solution very easy to use. From a purely business perspective, we have seen a very significant reduction in printing and printing costs. We have also found that, in the rare event that TouchTec support is required, they are extremely prompt, professional and polite.”
