TouchTec can offer innovative software solutions that have been developed to enhance all aspects of your print environment.

From cost-efficient document management to intelligent remote user and device monitoring, we have a solution that will add value to your business.

Designed with simple connectivity in mind, these advanced products will integrate seamlessly with your network and other third-party software.

Utilising our IT Partners, TouchTec can project manage and deploy a fully managed solution including secure print release that is integrated into your existing access control systems and Active Directory.

Our solutions include PaperCut MF, Equitrac and Pcounter Europe.

PaperCut MF

Advanced print management software that can help any type of business to save money and reduce printer waste – with over 50,000 organisations already reducing their print costs, and environmental impact.

PaperCut encourages the responsible use of company resources and helps to create an environmentally friendly workplace.

The print management software interfaces directly with MFD hardware via the inbuilt touch-screen control panel – to track off-the-glass functions such as copy, scan, fax and secure print release. PaperCut has worked directly with Konica Minolta, to bring its software directly to the MFD at a firmware level.

  • Track printing: print control software makes it easy to monitor usage across all departments
  • Save paper: set print quotas to encourage responsible use of your resources
  • Quota printing: set print quotas for departments, groups or individuals
  • Fully cross-platform software: supports all major operating systems including mixed environments
  • Manage mobile and BYOD printing: manage to print from smartphones, tablets and other devices
  • Reporting: Detailed reporting by group, individual or device

For printing, PaperCut authenticates and tracks print jobs at the server layer before they pass to the MFD, whereas for copying, scanning or faxing, authentication and tracking needs to be done on the device itself.

Where possible this is achieved using embedded software which runs on the MFD and works with the PaperCut Server to bring the same experience as offered with printing to direct-device usage.

PaperCut print management software has been developed over ten years to help organisations that want to save money on excess printing and is now in use in over 50,000 organisations across 100+ countries.


Lower costs, higher security and stronger sustainability are essential goals. Meeting these objectives keeps your organisation competitive, relevant and fully energised.

With Equitrac Office, an innovative output management solution, companies in any industry can makes an immediate impact in all three areas by deploying this single, smart and cost-effective solution. Keep track of document-related activities on your network, automatically enforce rules, authenticate users, protect sensitive documents and reduce wasted paper and toner.

Equitrac Office creates a unified view of printing, copying and scanning activity for all the devices on your network – so you can easily identify savings opportunities:

  • Enforce rules for colour output or duplex printing, consistently and automatically;
  • Redirect print jobs from desktop printers to multifunctional products (MFDs) with lower cost-per-page;
  • Recover thousands of pounds in output costs with accurate cost accounting that allocates individual job costs to specific users, departments, clients or job codes;
  • Authorise all users and establish permission-based access to systems and features;
  • Track costs by file size, paper size, media type, colour or duplexing;
  • Adjust pricing for different groups of users.

Equitrac Office employs user authentication and mobile printing to ensure the security of every print, copy and scan job. User authentication creates an audit trail, so you can see who printed what document at what time, on which device. Follow-Me Printing holds documents in a secure server until users authenticate – so documents are never left unattended in an output tray.

On embedded platforms, authentication occurs at the device control panel, with no additional hardware to maintain and support. Mount the Equitrac PageCounter terminal directly on a device for authentication via magnetic stripe cards and contact-less smart cards. Increase user mobility and convenience while strengthening security.

With its combination of automatic rules enforcement and Follow-Me Printing, Equitrac Office can help organisations reduce wasted paper and toner.

  • Let users select print jobs manually from the secure queue, allowing them to delete duplicates and jobs sent by mistake;
  • Automatically delete jobs that are abandoned in the print queue, before they are printed;
  • Enforce duplex printing to significantly reduce paper usage, and enforce black-and-white printing to reduce colour toner consumption;
  • Support company-wide sustainability efforts.

Equitrac Office is deployed centrally, integrates seamlessly with current IT infrastructure and connects with hardware from virtually all major brands. It also scales easily in any environment – from small businesses with a single print server, to large enterprises with multiple locations and thousands of output devices.

The solution supports Windows®, NetWare, UNIX and Linux print servers, as well as Macintosh workstations. It is also available as a cross-platform embedded option for devices from Ricoh, Xerox, HP, Canon and many other manufacturers. Convenient Follow-Me Printing allows users to reroute print jobs if their printer runs out of paper or experiences an error – which in turn reduces calls to the helpdesk.

Pcounter Europe

The Pcounter software suite provides intelligent document accounting, giving you the key to identification and allocation of print and copy volumes.

Are you aware of how much your organisation spends on document output? Do you know which users or departments generate what print and copy volumes?

Or do you feel that you are losing track of monthly volumes, and that money could be saved with more efficient cost control?

In times of tight budgets, most companies need to keep the cost for document production in check.

Pcounter does far more than just track and manage print and copy jobs, this powerful network-based accounting solution provides your company with a comprehensive output management policy, and will soon help you to save money.