For any business, the hardest things to win are the
easiest things to lose: trust and reputation.

Earning them is hard: it takes time, passion, dedication and commitment. At TouchTec we also think it means putting our clients’ interests ahead of our own.

It’s our mantra, shaping who we are and what we do. It helped us see that to safeguard our clients’ investments, we needed to invest in ourselves. The result? A team of talented, manufacturer-accredited engineers, kept sharp by continuous training. They’re here to bring our Total Service Guarantee to life, so they’re an important part of our business. And thanks to the quick, efficient service they deliver, they’re just as important to our clients.

Advisors.

With more than 30 years’ combined experience, we have worked over the years for most, if not all, of the industry’s most respected manufacturers and suppliers. As a result, TouchTec have quickly developed an impressive reputation for providing independent, unbiased and trusted advice on everything related to business printing systems, support and management.

We believe these packages provide our clients with a systems and support package that meets their needs and budget today, as well as their ambitions, budget and ambitions for growth for the years ahead.

Partners.

The space we occupy is where manufacturer and provider meet user and supporter – that crucial interface on which the health of all business-critical systems tend to pivot.

Our philosophy is simple: we partner with businesses from every possible sector from financial and professional services to trade associations and public sector bodies and help them to get the best possible results from systems that are designed around their specific needs.

Supporters.

Access to the very latest technology and software is vital for maintenance and development of the equipment. But we go much, much further: we back this with a determination to understand our clients and their businesses.

This commitment to open, continuous dialogue with our users helps us develop a unique and practical understanding of their needs. And as their needs change, so does our response, and so do the systems we recommend.

So that’s where we fit in: our story is about connecting with your business so you can benefit from our refined understanding of how to deliver perfect print solutions, We see ourselves as an active part of our clients’ businesses, and our partners’ plans for the future.

We are not simply a passive supplier – our listen-first approach and advanced ‘within-two-hour’ service infrastructure means we are genuinely different. And we are here to help, by offering business printing systems and support that work as hard as you do, day-in, day-out.